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RBFX Support

RoboForex.com - company news and official support for customers

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New Members Area: now it’s better and more cutting edge

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Dear Clients and Partners!

We’re pleased to inform you that the Company has successfully updated your Members Area’s appearance and navigation and now you can take full advantage of the changes that have been introduced. We hope these changes will help you to manage and control your accounts and funds more efficiently.

In your Members Area, we’ve improved:

1. The main navigation page
Thanks to increased "fast" navigation blocks and their positioning in the center, you can perform any action you want in just few seconds.

2. Members Area pages navigation
Finding the Affiliate calculator or a link to download the terminal is now as simple and convenient as using them.

3. The account depositing form
If you have an opened RoboForex Wallet, choose the account to be deposited directly in the form. No more sidebars!

4. Information about our investments products
All information about CopyFX, RAMM, and Stocks websites is now located in a single section of your Members Area to make it easy and convenient to navigate.

We’re not planning to stop here and want to continue working actively in this direction basing on your feedback. Please send your suggestions how to improve Members Area to [email protected]

Thank you for choosing our Company!

Sincerely,
RoboForex

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Official

Trade bitcoin and ethereum with RoboForex!

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Dear Clients and Partners!

We’re pleased to inform you that RoboForex is offering you an opportunity to trade CFDs on cryptocurrencies. From now on, you can trade one of the most advanced and popular instruments, BTCUSD and ETHUSD.

Trade CFDs on bitcoin and Ethereum in the following terminals:

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Cryptocurrencies are an excellent alternative to usual trading instruments, which is expanding very quickly. For instance, bitcoin has almost tripled in the price over the last 8 months and attracted a lot of attention from both professional traders and beginners. Ethereum growth rates are also impressive: at the beginning of the year it cost just 8 USD, but nowadays it’s price equals to 292 USD.

Cryptocurrencies are available for trading to the clients with Pro-Standard, ECN-Pro NDD, Pro-Affiliate, ECN-Pro Affiliate, and Stock accounts. If you don’t have any of these account types, you can open them right now:

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More about account types

Besides, access to trading cryptocurrencies may be interesting for our partners. After launching new instruments, we will pay the affiliate commission for Contracts for Difference on BTCUSD and ETHUSD.

Sincerely,
RoboForex

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Official

Changes in margin requirements for the JPY instruments

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Dear Clients and Partners!

We’re informing you that there will be early popular parliamentary elections in Japan on October 22nd 2017. Due to this, the currency pairs with the Japanese Yen (JPY) may suffer from the increase in volatility and, as a result, the sharp reduction in liquidity. RoboForex will introduce several changes in trading conditions for the above-mentioned instruments in order to reduce risks for the Company’s clients.

From 12:00 AM EET October 20th to 12:00 AM EET October 24th 2017, the following margin requirements will be applied to all JPY instruments:

  • For MetaTrader4 and MetaTrader5 ECN accounts, the leverage will be 3 times less than the current leverage of the trading account.
  • For MetaTrader4 and MetaTrader5 Standard and Cent accounts, the leverage will be 5 times less than the current leverage of the trading account.
  • For cTrader accounts, the maximum leverage will be limited to 1:100, regardless of the current leverage of the trading account.


These changes will be applied to all JPY positions, both the ones that are already open and will be opened in the future.

Please note: these changes may result in significant increase of margin requirements for the trading accounts with already open JPY positions.

All trading conditions will be back to normal on October 24th 2017.

We recommend you to modify the amount and the volume of your open JPY positions in view of the foregoing.

Sincerely,
RoboForex

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Official

Changes in trading schedule

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Dear Clients and Partners!

We’re informing you that due to the public holiday in Germany (Reformationstag) on October 31st 2017, several instruments will be traded according to the changed schedule*.

RoboForex
Trading schedule on CFD on the DAX30 (DE30Cash) Index

  • October 31st, 2017 – no trading.
  • November 1st, 2017 – trading starts as usual.

RoboForex Stocks
Trading schedule on CFD on the DAX30 (GER30) Index

  • October 31st, 2017 – no trading.
  • November 1st, 2017 – trading starts as usual.

Trading schedule on German stocks

  • October 31st, 2017 – no trading.
  • November 1st, 2017 – trading starts as usual.


Please, take into account these changes in schedule when planning your trading activity.

* – This schedule is for informational purposes only and may be changed.

 

 

Sincerely,
RoboForex

Edited by RBFX Support

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Official

Release of the free trading robots builder for R Trader platform

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Dear Clients and Partners!

We’re pleased to inform you about the release of the unique trading robots builder for R Trader platform. Now you can create your own trading robot even if you don’t have comprehensive programming skills. Build strategies, test and run them in the web terminal using free real-time market data and user-friendly interactive financial charts.

The builder will allow you to:

• Access the strategy patterns and create trading robots without having any programming skills using a visual editor.
• Backtest long-term strategies with the help of the deepest historical data back to 1970. 
• Run strategies in the real time mode. All operations are running on the server at the institutional speed.

Read more

Additionally:
Trading Forex instruments is now also available in R Trader platform.

• More than 40 instruments
• Low spreads – from 0 pips

Haven’t heard about RoboForex Stocks and R Trader trading platform yet?
Then you have an excellent opportunity to learn all aspects of the project by opening a free demo account. Create your own trading strategy right now!

2017103109_3897146_28124192.png 2017103109_4855870_28124200.png

Sincerely,
RoboForex

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Official

Changes in trading schedule (Unity Day)

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Dear Clients and Partners!

We’re informing you that due to the public holiday in Russia (Unity Day), on November 6th, 2017 the USDRUB currency pair will be traded according to the changed schedule*.

Trading schedule on USDRUB

• November 6th, 2017 - no trading.
• November 7th, 2017 - trading starts as usual.

Starting November 7th, 2017, the instrument will be available for trading as usual. Please, take into account these changes in schedule when planning your trading activity.

* – This schedule is for informational purposes only and may be changed.

Sincerely,
RoboForex

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Official

No more offers! CopyFX is improving tre cooperation scheme between traders and investors

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Dear Traders and Investors!

We’re pleased to inform you about significant improvement of the platform functionality, which simplifies the cooperation scheme between CopyFX Traders and Investors. From now on, Traders won’t have to create offers one after another and "lose" all investors, who are subscribed to them. Now the subscription conditions operate on a regular basis and the commissions are transferred with the specified periodicity without having to perform any additional actions.

New cooperation scheme:

•  The Trader specifies the conditions of the subscription to their account. If necessary, they can change the conditions.
•  Investors subscribe to the Trader’s account, but not their offer. The subscription can be cancelled only by the Investors if they want to.
•  Settlements between Traders and Investors are made at the end of each investment period, the duration of which is specified by the Trader when they set the subscription parameters.

How to switch to the new scheme:
To switch to the new scheme, the active offer should be closed. After that, Traders can set the constant subscription conditions on "CopyFX settings" page of their Members Area.

More detailed information about the new functionality can be found on our website:

How to set the subscription conditions
How to connect to a Trader
How to manage the subscription to a Trader
Answers to Traders’ most popular questions

Sincerely,
CopyFX

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Changes in trading schedule (Thanksgiving Day)

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Dear Clients and Partners!

We’re informing you that due to the celebration of the Thanksgiving Day in the United States of America from November 23rd and 24th 2017, several instruments will be traded according to the changed* schedule:

RoboForex
Trading schedule on XAUUSD and XAGUSD:

• November 23rd, 2017 – no trading.
• November 24th, 2017 – trading starts at 1:00 AM and stops at 8:15 PM server time.
• November 27th, 2017 – trading starts as usual.


Trading schedule on CFD on oil (WTI, Brent):

• November 23rd, 2017 – no trading.
• November 24th, 2017 – trading starts at 3:00 AM and stops at 8:15 PM server time.
• November 27th, 2017 – trading starts as usual.


Trading schedule on CFD on indices (US500Cash, US30Cash, USTECHCash):
• November 23rd, 2017 – no trading.
• November 24th, 2017 – trading starts at 4:30 PM and stops at 8:15 PM server time.
• November 27th, 2017 – trading starts as usual.


RoboForex Stocks
Trading schedule on US stocks and ETFs:
• November 23rd, 2017 – no trading.
• November 24th, 2017 – trading starts as usual.


Trading schedule on US indices (US500, US30, NAS100):
• November 23rd, 2017 – no trading.
• November 24th, 2017 – trading starts at 10:00 AM and stops at 8:15 PM server time.
• November 27th, 2017 – trading starts as usual.


Please, take into account these changes in schedule when planning your trading activity.

* – This schedule is for informational purposes only and may be changed by the provider.

Sincerely,
RoboForex

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Official

Cryptowinter at RoboForex: increase of the leverage value for cryptocurrencies

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Dear Clients and Partners!

We’re pleased to inform you that starting December 11th 2017, RoboForex will increase the maximum leverage value for trading cryptocurrencies. From now on, the available leverage value for BTCUSD and ETHUSD instruments can be up to:

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The increased leverage value will allow to decrease margin requirements and help you both to increase the number of your trading operations and to expand the list of trading strategies you use.

Introduced changes will be applied to both open positions and the positions that will be opened in the future.

Trading conditions for digital currencies can be found on "Contract specifications" page of RoboForex website. For R Trader users, they are available on the website of RoboForex Stocks project.

Cryptowinter at RoboForex
has already started!

Discover trading CFDs on Bitcoin and Ethereum with a reliable and regulated broker. The instruments are available for the following account types:

Pro-Standard•ECN-Pro NDD•Pro Affiliate• ECN-Pro Affiliate•R Trader
2017121119_9534943_28625475.png 2017121119_2257287_28625480.png

Sincerely,
RoboForex

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Official

RoboForex is improving conditions for trading CFDs on indices and oil

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Dear Clients and Partners!

On the threshold of holidays, RoboForex continues giving Christmas and New Year gifts by improving trading conditions for its clients’ accounts. Several pleasant changes have been introduced into trading conditions for CFDs on indices and oil, which are intended to make your trading operations at RoboForex even more comfortable and attractive:

  • Restrictions have been removed
    From now on, you are allowed to trade CFDs on indices and oil on the accounts with the base currency, which is different from USD and EUR. CFDs on indices and oil are now available in MT5 platform. From now on, you are allowed to trade CFDs on indices and oil on the accounts with the base currency, which is different from USD and EUR. CFDs on indices and oil are now available in MT5 platform.
  • Trading CFDs has been enabled for CopyFX platform
    From now on, trading CFDs on indices and oil is supported by CopyFX platform. You can start trading them and copy CopyFX Traders’ transactions in these instruments right now!

  • Trading sessions for CFDs on indices have been extended

    • DE30Cash: 09:05 AM – 10:55 PM.
    • US30Cash; US500Cash; USTECHCash: 03:00 AM – 11:55 PM.

Trading CFDs is available for Pro-Standard, ECN-Pro and Prime.

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Sincerely,
RoboForex

Edited by RBFX Support

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